KongDog LLC. (below 'orders.kongdog.us') and its affiliates provide their services to you subject to the following notices, terms, and conditions. In addition, when you are using any orders.kongdog.us services, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to that service and you will be subject to all governing state and federal laws.
For users/visitors: By accessing this Web site you are agreeing to all of the terms, conditions, and statements included in this legal statement. The entirety of this site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by orders.kongdog.us. orders.kongdog.us and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if orders.kongdog.us believes that customer conduct violates applicable law, disrupts our normal business activities or is harmful to the interests of orders.kongdog.us and its affiliates.
Menu content and/or images may not be accurate or may be out of date. It is the responsibility of the user/visitor to seek assurance through contacting the restaurant owner directly to confirm any details you may require of the item.
MENU PICTURES : All images shown here are for illustration and representative purposes only. These photos will give you an idea of each menu listed here. Actual product may differ from the photo.
For restaurants/affiliates: By marketing your restaurant on orders.kongdog.us, you agree to provide the highest quality service to your patrons. It is the responsibility of the restaurant and not orders.kongdog.us to ensure that every care is taken to ensure the food matches its' description. Under any circumstances, including but not limited to negligence, will orders.kongdog.us accept any liability for losses or damages incurred resulting in either the correct or incorrect labeling of items.
It is responsibility of the restaurant to make sure the details about their service appearing on the orders.kongdog.us website(s) is correct. orders.kongdog.us always tries to keep as much information updated as possible. However, there may be sudden changes in regards to the opening hours, delivery times, prices or any other relevant information by the individual takeaways without prior notice.
orders.kongdog.us provides a platform for individual shop owners to market online and it is their responsibility to ensure information is accurate and up to date. orders.kongdog.us takes no responsibility for food or other item's availability, price inaccuracies, or details pertaining to shop opening hours and individual shop's terms and conditions of service.
orders.kongdog.us accepts no liability for damages or losses incurred by the use or inability use this or affiliated websites.
We own and operate this website (orders.kongdog.us), the related mobile sites and mobile applications, and selected other domains (collectively, the "Sites"). These terms of use (the "Agreement") constitute a contract between you and us. What does that mean? It means that by accessing and/or using the Sites, you agree to all the terms and conditions of this Agreement. If you do not agree, do not use the Sites. As used in this Agreement, "orders.kongdog.us," "we," "us," and "our" shall mean orders.kongdog.us. and its subsidiaries and affiliates.
The restaurants available on our Sites operate independently and have entered into agreements with us to provide online food ordering and delivery services. The restaurants are required to comply with federal, state and local laws, rules, regulations, and standards pertaining to the preparation, sale and marketing of food, safety and menu disclosure; orders.kongdog.us is not responsible for the restaurants' food preparation or safety and does not verify any restaurant's compliance with applicable laws.
Use of the Sites to order requires that you register and/or create an account ("Account"). To register and create an Account, you must create a user name and password and provide certain personal information. In consideration of the use of the Sites' services, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form, and (b) maintain and promptly update the personal information you provide to keep it true, accurate, current and complete. (c)If payment information is saved, make sure it is valid and you are authorized to use it. Payment information is very sensitive and due to security concerns, we are not able to process tracking if you are the authorized user of any payment process. www.orders.kongdog.us is a secured 'site' tested and secured by third party security guidelines and utilizes a 256-bit SSL certificate to encrypt all sensitive information. Your privacy is our utmost priority and if any security breach is detected, your payment information will be secure and not be released to protect your privacy.
You may only use the Sites to place orders if you are the authorized user of the credit card or an authorized user of a corporate account and if you are able to form a binding contract with us. In addition, if you are a minor in the jurisdiction in which you reside (generally under the age of 18), you must have the permission of, and be directly supervised by, your parent or legal guardian to use the Sites, and your parent or legal guardian must read and agree to this Agreement prior to your using the Sites. Notwithstanding the foregoing, you are prohibited from using the Sites if you are under the age of 13.
If any information is changed or deleted, you may not able to receive or collect reward points properly. If you provide any information that is untrue, inaccurate, not current or incomplete, or orders.kongdog.us has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, orders.kongdog.us has the right to block your current or future use of the Sites (or any portion thereof).
You are responsible for maintaining the confidentiality and security of your Account and password and for all activities or any other actions that occur under or are taken in connection with your password or Account. You agree to (a) immediately notify orders.kongdog.us of any known or suspected unauthorized use(s) of your password or Account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or credit card information; and (b) ensure that you exit from your Account at the end of each session. orders.kongdog.us will not be liable for any injury, loss or damage of any kind arising from or relating to your failure to comply with (a) and (b) or for any acts or omissions by you or someone else using your Account and/or password.
You agree to pay all fees and charges incurred in connection with your purchases including any applicable taxes. All purchases are subject to a non-refundable orders.kongdog.us service charge. orders.kongdog.us does not assume any responsibility or liability for the actions, products, and content of any third parties related to the creation or delivery of your order.
orders.kongdog.us accepts major credit cards and cash as methods of payments, and you agree that you must be authorized to use the credit card presented upon payment. Prior to the purchase of any goods or services on our website, you must provide us with a valid credit card number and associated payment information including all of the following: (i) your name as it appears on the card, (ii) your credit card number, (iii) the credit card type, (iv) the date of expiration and (v) any card verification values (CVV) or codes needed to charge your card. The final charges on your credit card may be different than those stated on the website. All registered restaurants and allow 'Cash Payment', that restaurant's manager, cashier, owner or any authorized person should properly follow up the order and receiving money.
Request of cash payment or any issue related to the cash payment, orders.kongdog.us is not responsible for receiving of the payment. If a customer doesn't show up to pick up the order or not able to be contacted, orders.kongdog.us is not responsible for any losses incurred by the restaurant. That restaurant is 100% responsible for this incident, but orders.kongdog.us will be more than happy to assist the restaurant in getting in touch with the customer.
In order to obtain rewards from orders.kongdog.us, all customers need to register and log-in to make an order. Otherwise, no rewards nor benefit will be given. Your reward points will add up with no cap and are able to use the benefits at any time. No spending limit to obtain reward. Important; example; $1.00 spending on an order will still provide you with reward points. No reward transfer is allowed. If personal information is changed you will still receive reward unless if you delete or use different Id to log in. Prompt; during the event or promotion dates, rewards policy may change due to the additional benefits provided. All rewards benefits will be spent at orders.kongdog.us's expense. Customers can check up their rewards benefits and balance by logging in their account. 'All rewards will be given per order and it's based on the subtotal amount'. Rewards cannot be combined with coupon codes.
Once you submit an order, change or cancellation can only be done when that respective restaurant accepts your request. orders.kongdog.us is only able to and allow credit card refunds. Cash refund requests can only be processed by the restaurant, and orders.kongdog.us is does not hold any responsibility for cash refunds. Any and all refund decisions are made by that restaurant and must given approval by that restaurant in order to process the refund. KongDog is not authorized and cannot make any refund decisions on behalf of restaurant. Also mentioned above ('Methods of Payment', 'terms and condition'). Upon of your refund approval, the refund process may take up to 3-5 business days.
For restaurants/affiliates: By marketing your business on orders.kongdog.us, you agree to be bound by SETTLEMENT POLICY of any transactions that occur on orders.kongdog.us. orders.kongdog.us will make transaction amounts and online ads('KongDog commission' - 'see on restaurant registration application') fee will be deducted from total sales, by weekly. Sales tax from customers is included in transaction amounts, so it is the restaurant owners’ liability to report and pay sales tax. For customers: after submission of your order, you payment transaction may appear on the statement immediately or can take up to 3-5 business days upon your card company's policy.
By placing an order with us, you are consenting to receive e-mails and SMS (Text Message) from us regarding your order status, benefits, promotion etc.. regarding your order, you should receive two text messages from us. when the order is placed and complete. Additionally, you are consenting to receive promotional e-mails from us. If you do not wish to receive promotional emails from us, you can simply reply the e-mail say “decline ad email” or 'unsubscribe' link below from our email contents.
orders.kongdog.us enables logged in customers to post reviews of and comments on each restaurant's page. The party posting that comment or review grants orders.kongdog.us and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews and comments throughout the world in any media. You also grant orders.kongdog.us and its affiliates the right to use the user name (or ID), profile picture that you submit with any review or comment.
orders.kongdog.us has its own delivery service to orders.kongdog.us customers only. Delivery is meant to provide a more convenient and seamless delivery service to our customers. Delivery is only available for selected restaurants. Look for "Delivery available" or a Delivery logo on the restaurant's page if it's available. For restaurants with Delivery, there may be changes of delivery area, delivery minimum and a delivery fee may apply. Delivery fees may vary depends on delivery areas. Please see store information for details. For restaurants: Please make sure customers are fully aware of any specifics related to the Delivery service and understand any of the differences involved in the delivery method.
You agree to indemnify and hold orders.kongdog.us, its subsidiaries, affiliates, officers, agents, and other partners and employees harmless from any loss, liability, damage, claim, or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Sites, including your use of this Web site to provide a link to another Web site or to upload content or other information to the Web site.
THIS WEB SITE IS PROVIDED BY orders.kongdog.us. ON AN "AS IS" BASIS. orders.kongdog.us MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED IN THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, orders.kongdog.us DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. orders.kongdog.us WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, OR PRODUCTS ACQUIRED THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. orders.kongdog.us RESERVES THE RIGHT TO LIMIT PURCHASE AND PURCHASE QUANTITY. IN THE EVENT OF ANY SITE ERROR, CUSTOMERS WILL BE LIMITED TO A SINGLE UNIT PURCHASE. PRICING ON THIS SITE MAY BE SUBJECT TO CHANGE WITHOUT NOTICE.
REWARDS GIFT SHOP POLICY
Customers may purchase Rewards Gift Cards for themselves with the ability to transfer to another.
In order to purchase Rewards Gift Cards, you are not required to log-in unless if you are willing to receive personal rewards benefits. But the recipient must register as an active member with orders.kongdog.us.
Reward Gift Card is the only transferable source to an another account.
After the rewards have been purchased, the name, e-mail ID, and phone number of the recipient must be included in the "COMMENTS SECTION". Otherwise, they will not receive the rewards.
Otherwise, you may write an email inquiry to our customer service center at Delivery@kongdog.us requesting transfer of your Rewards Gift Card you purchased.
* No refunds available for Rewards Gift Card after purchase.
* Earned rewards are not transferable.
We will transfer your Reward Gift Card amount to our reward points at equal value and you're able to use it as the same dollar amount. (Example: $50 Gift Card = 50,000 reward points). Transfer: Reward Gift Card will be transferred within 24 hours. All recipient can see the gift rewards in their own "my account" reward histoty.
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